Dealing with tech support is often a long and drawn out process. This typically involves long waits and sometimes even no contact to your desired support services. However, AOL tries to improve the availability of their customer tech support and have given some information which can be found on their site.
Support is offered to its users in a few different forms. Customers can now email them via the website. However, emailing can provide a response within either 24 hours or even longer such as 72 hours. They can also be contacted via a 24/7 live chat, where technical questions can be answered. However, live chat is only currently offered to paying customers.
In addition, AOL support can also be achieved by social means from experienced customers. These being either Facebook or even Twitter. And, AOL even has a means of contact for corporate clients. As we can clearly see, AOL is dedicated to making their services more accessible for all of its users.
In the even that a customer needs to speak to a customer rep in an emergency or just in a casual case, AOL can be reached via the telephone. However, it should be noted that some of the services mentioned are ONLY available for the users of AOL who have a paid membership. For non-members, you can call AOL at 1-800-827-6364 between the hours of 8 am to 12 am from Monday to Friday, and, from 8 am to 10 pm on Saturdays.
If you are looking for account support, you can reach AOL at 1-800-827-6364 between the hours of 8 am to 12 am from Monday to Friday, and, from 8 am to 10 pm on Saturdays. For password resets you can also reach AOL at the same number and designated time as previously mentioned. And, in the case of paying customers ONLY, AOLs technical support can be reached at 1-800-827-6364, 24/7!